Biarritz ⇄ Hendaye
Service Description
📅 Book your trip in just a few clicks! Enjoy a fast and reliable transportation service throughout the Basque Country and Aquitaine. 🚖 One-way trips only: Point A → Point B (no detours or customization). ⏱️ Guaranteed punctuality: your driver arrives on time, not late. 💳 100% online payment: simple, secure... and mandatory to confirm your reservation. 📌 Please note: 🔒 Online reservations must be made at least 24 hours in advance. 📞 For urgent journeys (less than 24 hours): contact us directly by phone. ✅ How does it work? 1️⃣ Choose an available time slot. 2️⃣ Pay for your trip online. 3️⃣ Receive your confirmation. 4️⃣ Hop on board, we'll take care of the rest. 🚀 Need a personalized or long-distance trip? Request your quote directly by phone or via the contact form.
Cancellation Policy
🔒 Reservation and Cancellation Policy 📅 Online Reservations Reservations via our website must be made at least 24 hours in advance. This arrangement allows us to guarantee optimal support and quality service. For any ride requests made within 24 hours, please contact us directly by phone to check our availability in real time. ❌ Cancellation Conditions In the event of cancellation of a booked ride, the following conditions apply: ✅ Cancellation more than 48 hours before the scheduled time: → Full refund. ⚠️ Cancellation between 48 and 24 hours before the ride: → Partial refund of up to 50% of the total amount. ❌ Cancellation less than 24 hours before the ride: → No refund will be issued. 🚫 Customer absence or no-show without prior cancellation: → The trip is considered due in full. 🕐 Delays The driver allows a 15-minute grace period at the scheduled meeting point. Beyond this time: The trip may be canceled without refund, or rescheduled with an additional fee, subject to availability. ⚠️ Important: If the delay is due to an event beyond the customer's control (train or flight delay, transportation incident), this rule does not apply. However, the customer must notify the customer as soon as possible to allow for rescheduling. ✏️ Changes Any changes (time, pickup address, type of trip) must be communicated at least 6 hours before the trip. Additional fees may apply depending on the changes requested. 📄 Billing A detailed invoice can be provided upon request after the service has been completed.
Contact Details
Biarritz, France